Our delivery process is designed to ensure orders are handled with care and reach customers in a timely manner. Delivery times may vary depending on product availability, destination, and courier services. Estimated delivery details will be shared at checkout where possible. Please note that delays can occasionally occur due to factors beyond our control.

Orders are processed once payment has been successfully confirmed. Customers are responsible for providing accurate delivery information, as incorrect details may result in delays or failed deliveries. If an order cannot be delivered due to incorrect information, additional charges may apply for re-delivery.

If you are not fully satisfied with your purchase, we offer a returns option in line with standard ecommerce practices. Items must be returned in their original condition, unused, and with all packaging intact. Returns should be requested within a reasonable time frame after delivery. Certain items, including personal or hygiene products, may not be eligible for return unless faulty.

Refunds will be processed once the returned item has been received and inspected. Refunds are issued to the original payment method and may take several business days to appear, depending on your payment provider. Shipping fees are generally non-refundable unless the item is faulty or incorrect.

If you receive a damaged, defective, or incorrect item, please contact our support team as soon as possible so we can resolve the issue promptly. Our goal is to ensure fair, transparent, and reliable service for all customers.

For any delivery or return queries, our support team is always happy to assist.